A top-up adds to the eSIM you already have. You do not install a new one.
Checkout is not open yet, and top-up prices are not public. Email support@haalaan.com if you need a top-up arranged.
How it works
- Fixed plans (5, 10, 20, 50 GB): a top-up adds more data and more days to the eSIM you already have.
- Daily plans: a top-up (an extension) adds days only, not data. Each extra day comes with the usual 3 GB of high-speed data. It does not give you more data today.
- You can top up while the eSIM is still valid. You cannot top up after it has expired.
On a Daily plan, pick the full trip length when you buy
Extensions are priced on their own. They do not carry over the multi-day price of the original plan, so choose the full number of days when you buy. If the trip is longer than a week, Daily 3GB · 15 days ($44.90) is often a better pick than 7 days plus extensions. For trips longer than 15 days, a fixed plan (China 20GB or China 50GB, 30 days) may fit better.
Need more data on a busy day? (Daily plans)
Extending a Daily plan does not add data for today. For a heavy day, add a separate data plan instead, such as China 5GB · 30 days ($9.90). If both are on the phone and the Daily plan was activated first, the Daily plan’s data is used first.
How to top up
Checkout is not open yet, so there is no self-serve top-up. Email support@haalaan.com with the email on the order and say what you need. Top-up prices are not published yet. A top-up on the plan you already have does not need a new install.
If you run low
- Fixed plans: a top-up adds data and days when you need more.
- Daily plans: you stay connected at up to 1 Mbps after the day’s 3 GB, until the high-speed allowance refreshes.
Refunds on top-ups
A top-up bought after the eSIM is activated is not refundable. That includes a Daily-plan extension, even if the eSIM is later refunded for a technical fault. Top up only when you are sure you need it. If the eSIM has not been installed, it is refunded in full within 30 days of purchase, and a top-up bought before activation is refunded with it. See Refunds.
Need help? Email support@haalaan.com, 24/7.
FAQ
What does a top-up add?
On a fixed plan, a top-up adds data and days. On a daily plan, an extension adds days only, not more data today. Each extra day includes the usual 3 GB of high-speed data. You cannot top up after the eSIM has expired.
How much does a top-up cost?
Top-up prices are not public yet. Daily extensions are priced on their own, so choose the full trip length when you buy.
Can I get a refund on a top-up?
A top-up bought after the eSIM is activated is not refundable, including a daily-plan extension. If the eSIM has not been installed, it is refunded in full within 30 days of purchase.
* How apps work depends on the network route and isn't guaranteed. Your data is routed via Hong Kong, according to our network provider. Services and networks can change.
Valid in mainland China (not Hong Kong or Macau).